Web Services

Albany Web Services manages the City’s online presence to ensure residents, businesses, and visitors have easy access to digital resources and services. The department maintains and updates the City’s website, improves navigation, and integrates user-friendly tools to promote transparency and accessibility. By developing and organizing online content, Web Services ensures essential information—such as public notices, programs, and records—is readily available to the community.

The department also collaborates with City staff to create online tools, interactive features, and efficient processes that enhance digital communication and public engagement. From managing forms and service requests to ensuring compliance with accessibility standards, Web Services works to provide a functional, inclusive digital environment. These efforts improve the user experience, strengthen public trust, and support the City’s ongoing commitment to innovation and responsive governance.